Who we are
ARABYPLUS LLC ("ARABYPLUS", "we", "us") provides live online Quran, Arabic, and Islamic Studies classes. This policy explains what personal information we collect and how we use it. You can contact us at support@arabyplus.net.
Information we collect
- When you book a free trial: your name, WhatsApp number, email, who is learning, the subject you want, your teacher preference, and your time zone.
- When you contact us or apply to teach: the details you send in the form.
- During classes: scheduling details, attendance, and the student's progress notes and monthly reports.
- Payments: processed securely by Stripe. We never see or store your full card details.
- Technical information: basic device and usage data, and, where you agree, cookies used for analytics and advertising measurement.
How we use your information
- To arrange and deliver your classes.
- To contact you on WhatsApp or email about your classes.
- To prepare progress reports for students and parents.
- To handle billing and support.
- To improve our website and services.
- To measure our advertising, only where you have agreed to analytics or advertising cookies.
- We do not sell your personal information.
Children's privacy
- Classes for children are booked and managed by a parent or guardian. We do not knowingly collect personal information directly from children under 13.
- The child's information that a parent shares with us (such as first name, age, level, and progress) is used only to teach the child and report to the parent.
- If you believe a child has sent us personal information directly, please contact us and we will delete it.
International transfers
We operate from the United States and Egypt, and our service providers may process information in other countries. When information is transferred, we take reasonable steps to protect it.
How long we keep information
- We keep student information while you are learning with us and for up to 24 months after your last class, unless the law requires longer.
- Trial requests that do not lead to enrollment are deleted within 12 months.
Your rights
- Depending on where you live, you can ask to access, correct, or delete your personal information, object to certain uses, withdraw your consent, or receive a copy of your data.
- Residents of the UK and EU have these rights under the UK GDPR and EU GDPR. California residents have the right to know about and delete their personal information.
- To make a request, email support@arabyplus.net. We reply within 30 days.
Security
We use reasonable technical and organizational measures to protect your information. No online service is completely secure, but we work to keep your data safe.
Changes to this policy
We may update this policy from time to time. The "Last updated" date shows the latest version.
Contact us
- Email: support@arabyplus.net
- WhatsApp: +1 (315) 820-2014
Questions? Contact us at support@arabyplus.net or on WhatsApp (opens in a new tab).
